+ Potentional COVID-19 Shipping delays* (UPDATE 2020-05-23)
Since we're seeing slight shipping delays on a portion of our orders all across the world - especially in cases we're having to use alternative carriers to get our orders delivered - we truly appreciate your patience and assure we're doing all we can to get everyone their orders delivered as fast as possible.
+ When will I get my order?
We offer Free and Premium Fast shipping.
Premium shipping is available to the EU+UK, US, Canada & Australia:
USA/Canada 3-7 Days
European Union 3- 7 Days
United Kingdom 9-12 Days
Australia 7-10 Days
European Union (EU) includes:
Rest of world + Free tracked international shipping takes up to 14 to 29 Days due to Covid 19 delays.
To get the latest updates on shipping times message us: firstname.lastname@example.org
Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is about 1-9 working days. Please consider any holidays that might impact delivery times.
+ What if I didn’t receive my order after the given time of getting the shipment notification?
No worries - slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at email@example.com. We would be glad to help you at any time!
+ How much does shipping cost?
- 15-29 Days Tracked Shipping: Free of charge
- Premium Fast Shipping 3-12 Days: €11,40 ($12.92 USD)
+ Will I have to pay customs or any other import or VAT charges?
No you will not. Once you placed your order there will no more surprises or any hidden costs.
+ Where does Lavish Gents® ship?
We provide fast worldwide shipping with tracking to over 200 countries & regions.
+ What is your return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a picture, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.
+ There is a problem with my order. What do I do?
Please contact us here or at firstname.lastname@example.org and we will work to correct the problem as soon as possible.