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Frequently Asked Questions (FAQ)


+ Potentional COVID-19 Shipping delays* (UPDATE 2020-12-19)

Since we're seeing slight shipping delays on a portion of our orders all across the world - especially in cases we're having to use alternative carriers to get our orders delivered - we truly appreciate your patience and assure we're doing all we can to get everyone their orders delivered as fast as possible.

+ When will I get my order?

We offer Free Shipping Worldwide.
Free Premium shipping is available to 38 countries including the EU, UK, US, Canada & Australia. Here is the full list:

United States 5 Days
Canada 5 Days
Netherlands 5 Days
Poland 5 Days
Bulgaria 5 Days
Hong Kong 5 Days
Japan 6 Days
South Korea 6 Days
Switzerland 8 Days
Germany 8 Days
Norway 8 Days
Israel 8 Days
Thailand 9 Days
United Kingdom 10 Days
Ireland 10 Days
United Arab Emirates 10 Days
Austria 10 Days
Bahrain 10 Days
Belgium 10 Days
Sweden 10 Days
Australia 10 Days
New Zealand 10 Days
Italy 10 Days
Denmark 10 Days
Finland 10 Days
France 10 Days
Greece 10 Days
Portugal 10 Days
Hungary 10 Days
Malaysia 10 Days
Philippines 10 Days
Spain 10 Days
Czech Republic 10 Days
Latvia 10 Days
Singapore 10 Days
Estonia 10 Days
Sri Lanka 10 Days
Vietnam 10 Days


Rest of world
takes up to 14 to 29 Days due to Covid-19 delays. 

We do NOT ship to: India, Iceland, Bermuda, Argentina, Myanmar, Nepal, China, Iran and North-Korea.


To get the latest updates on shipping times message us: support@lavishgents.com

Please note that we require 1 to 4 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible!  Please consider any holidays that might impact delivery times.

+ What if I didn’t receive my order after the given time of getting the shipment notification?

No worries - slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at support@lavishgents.com. We would be glad to help you at any time!

    + Will I have to pay customs or any other import or VAT charges?

    No you will not. Once you placed your order there will no more surprises or any hidden costs. Egypt not included.

    + Where does Lavish Gents® ship?

    We provide fast worldwide shipping with tracking to over 200 countries & regions.

    + What is your return policy?

    Returning is only possible when the package or item is damaged. 

    + There is a problem with my order. What do I do?

    Please contact us here or at support@lavishgents.com and we will work to correct the problem as soon as possible.

     

     

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