Shipping & Returns
At Lavish Gents®, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 1-4 working days.
- Shipping time: We offer free premium shipping to most countries in the EU, UK, US, Canada & Australia. Details are below. Outside those regions, shipping is between 2-4 weeks.
+ How much does shipping cost?
- Free shipping worldwide
+ When will I get my order?
Free Premium shipping is available to 38 countries including the EU, UK, US, Canada & Australia. Here is the full list:
|United States||5 Days|
|Hong Kong||5 Days|
|South Korea||6 Days|
|United Kingdom||10 Days|
|United Arab Emirates||10 Days|
|New Zealand||10 Days|
|Czech Republic||10 Days|
|Sri Lanka||10 Days|
Rest of world will takes between 2 to 4 weeks free shipping worldwide
We do NOT ship to: India, Iceland, Bermuda, Argentina, Myanmar, Nepal, China, Iran and North-Korea.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at email@example.com if you believe you have provided an incorrect shipping address.
What is your return policy?
Lavish Gents® is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please reach out to our customer support team at firstname.lastname@example.org.
There is a problem with my order. What do I do?
Please contact us here or at email@example.com and we will work to correct the problem as soon as possible.