Shipping & Returns

 At Lavish Gents®, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

The time frame for order delivery is divided into two parts:

  1. Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 1-4 working days.
  2. Shipping time: We offer free premium shipping to most countries in the EU, UK, US, Canada & Australia. Details are below.  Outside those regions, shipping is between 2-4 weeks.

 

+ How much does shipping cost?

  • Free shipping worldwide

+ When will I get my order?

Free Premium shipping is available to 38 countries including the EU, UK, US, Canada & Australia. Here is the full list: 

 

United States 5 Days
Canada 5 Days
Netherlands 5 Days
Poland 5 Days
Bulgaria 5 Days
Hong Kong 5 Days
Japan 6 Days
South Korea 6 Days
Switzerland 8 Days
Germany 8 Days
Norway 8 Days
Israel 8 Days
Thailand 9 Days
United Kingdom 10 Days
Ireland 10 Days
United Arab Emirates 10 Days
Austria 10 Days
Bahrain 10 Days
Belgium 10 Days
Sweden 10 Days
Australia 10 Days
New Zealand 10 Days
Italy 10 Days
Denmark 10 Days
Finland 10 Days
France 10 Days
Greece 10 Days
Portugal 10 Days
Hungary 10 Days
Malaysia 10 Days
Philippines 10 Days
Spain 10 Days
Czech Republic 10 Days
Latvia 10 Days
Singapore 10 Days
Estonia 10 Days
Sri Lanka 10 Days
Vietnam 10 Days

 


Rest of world will 
takes between 2 to 4 weeks free shipping worldwide

We do NOT ship to: India, Iceland, Bermuda, Argentina, Myanmar, Nepal, China, Iran and North-Korea.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.  

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@lavishgents.com if you believe you have provided an incorrect shipping address.

What is your return policy?

See our return policy here

Lost/Stolen Packages

Lavish Gents® is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please reach out to our customer support team at support@lavishgents.com.

 

There is a problem with my order. What do I do?

Please contact us here or at support@lavishgents.com and we will work to correct the problem as soon as possible.
 

 

XLG
2201-250 Yonge Street
Toronto, ON
M5B 2L7